MICOMM is the trading name for Mining & Industry Communications (Aust) Pty Ltd (ABN: 98 104 003 778).

MICOMM is a communication and public relations company. We produce many forms of media including but not limited to; websites, videography, photography, graphic design, 2D and 3D animation, signage, native apps, eLearning and press releases.

This privacy policy sets out how Mining & Industry Communications (Aust) Pty Ltd (MICOMM) uses and protects any information that you give MICOMM when you use this website or our services.

MICOMM is committed to ensuring that your privacy is protected as per The Privacy Act 1988 (Privacy Act). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. MICOMM may change this policy in line with changes to legislation by updating this page. You should check this page to ensure that you are aware of how these changes may affect you. This policy is effective from 17 February 2015.

What we collect

We may collect the following information:

  • Your name, company and Job Title,
  • Contact information including, phone, mobile, address and email address,
  • Demographic information such as postcode, style preferences and related interests,
  • Other information relevant to customer surveys and/or offers


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and accounting,
  • We may use the information to improve our products and services,
  • We may periodically send promotional emails about new products or special offers using the email address provided,
  • We may also use your information to contact you for market research purposes,
  • We may contact you by email, phone or mail. We may use information to customise our website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which of our pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The Privacy Act and Apps

The Privacy Act regulates the way in which individuals’ personal information is handled. MICOMM takes its responsibility of privacy protection seriously. We will not disclose any information sent to us unless required by law.

The general use of the app does not require the disclosure of your personal information. There are permissions with regard to functionality of the app that a user may give. These are requested and approved as required by the individual and are only used to access functions within the app. No personal information data is stored within the app.

There are options to send information to the app Admin from within your app. These are also user initiated. These may include but are not limited to photos, email reply, SMS reply or the completion of in app eForms. These are processed as per the user initiated request. A copy of an eForm submission is held in the secure app admin console and once deleted from here is not kept as a backup.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your written permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:-

Mining & Industry Communications (Aus.) Pty Ltd (MICOMM)
PO Box 961
116 Kent Street
Rockhampton QLD 4700

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.